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Customer Terms of Service

These Customer Terms of Service (the “Customer Terms”) describe your rights and responsibilities when using our Quitch platform (the “Services”). Please read them carefully. If you are a Customer (defined below), these Customer Terms govern your access and use of our Services. If you are being invited to a Course by an Organisation, the User Terms of Service (the “User Terms”) govern your access and use of the Services.

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Subprocessors

To support delivery of our Services, Scapegrace. (or one of its Affiliates listed below) may engage and use data processors with access to certain Customer Data (each, a “Subprocessor“). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Scapegrace (the “Agreement“).

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Data Request Policy

Scapegrace may receive requests from users and government agencies to disclose data other than in the ordinary operation and provision of the Services. This Data Request Policy outlines Scapegrace’s policies and procedures for responding to such requests for Customer Data. Any capitalised terms used in this Data Request Policy that are not defined will have the meaning set forth in the Customer Terms of Service. In the event of any inconsistency between the provisions of this Data Request Policy and the Customer Terms of Service or written agreement with Customer, as the case may be, the Customer Terms of Service or written agreement will control.

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Acceptable Use Policy

This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for our Services. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Services or any third parties, we may suspend or terminate your access. This policy may change as Scapegrace grows and evolves, so please check back regularly for updates and changes. Capitalised terms used below but not defined in this policy have the meaning set forth in the User Terms of Service.

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Cookie Policy

At Scapegrace, we believe in being transparent about how we collect and use data. This policy provides information about how and when we use cookies for these purposes. Capitalised terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Scapegrace.

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