These User Terms of Service (the “User Terms”) govern your access and use of our online Quitch platform (the “Services”). Please read them carefully. Even though you are signing onto an existing Organisation, these User Terms apply to you as a user of the Services. We are grateful you’re here.
The terms of the “Customer-Specific Supplement” below supplement and amend Customer’s Contract (as defined in our Customer Terms of Service) if Customer falls into the corresponding category of Customer. If there is any conflict between the Customer-Specific Supplement and the Contract, the applicable terms in the Customer-Specific Supplement will prevail.
These Customer Terms of Service (the “Customer Terms”) describe your rights and responsibilities when using our Quitch platform (the “Services”). Please read them carefully. If you are a Customer (defined below), these Customer Terms govern your access and use of our Services. If you are being invited to a Course by an Organisation, the User Terms of Service (the “User Terms”) govern your access and use of the Services.
To support delivery of our Services, Scapegrace. (or one of its Affiliates listed below) may engage and use data processors with access to certain Customer Data (each, a “Subprocessor“). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Scapegrace (the “Agreement“).
We take the security of your data seriously at Scapegrace. As transparency is one of the principles on which our company is built, we aim to be as clear and open as we can about the way we handle security.
Scapegrace may receive requests from users and government agencies to disclose data other than in the ordinary operation and provision of the Services. This Data Request Policy outlines Scapegrace’s policies and procedures for responding to such requests for Customer Data. Any capitalised terms used in this Data Request Policy that are not defined will have the meaning set forth in the Customer Terms of Service. In the event of any inconsistency between the provisions of this Data Request Policy and the Customer Terms of Service or written agreement with Customer, as the case may be, the Customer Terms of Service or written agreement will control.
This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for our Services. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Services or any third parties, we may suspend or terminate your access. This policy may change as Scapegrace grows and evolves, so please check back regularly for updates and changes. Capitalised terms used below but not defined in this policy have the meaning set forth in the User Terms of Service.